- Certifications and
- ASE Master Technician with L1
- Emissions Phase IV
- AMI, "Service Advisor Skills"
- Years with F & F Auto: 10 - Total
Years Experience: 24
Mark mans the service desk with Ed and has been in the industry 24
years. He is a graduate of the Lake Washington Voc-Tech Automotive program. His
first job was at F & F's Juanita Mobil station in 1979. Six years later he
went to work for Olympic View Service starting as a technician and promoted to
He had been working at an Independent Volvo/Saab repair facility
when Amy and Ed approached him about Technician/Service Writer position at F
& F. He joined the team in 1996 and has been an integral part of the
operation since, taking on the role of service manager.
His excellent people skills and comprehensive knowledge of
automobiles make him the vital link between technicians and customers. He has
developed a loyal following of customers who look to him for automotive
Amy and Ed depend on and place great trust in Mark to make the
business go when they are on vacation. He is the utmost loyal and dedicated
employee who takes great pride in his work and providing customer satisfaction.
Mark and his wife Pam have three sons, Tony age 13, Matt age 9 and
Cody age 7. In his spare time, Mark volunteers as a Cub Scout Den Leader and
assists coaching Little League Baseball.
Mark likes to hunt ducks and geese and has recently tried hunting
turkeys. He shares his love of the outdoors with his boys who love to learn how
to hunt and fish with their Dad.